Your Local Home PC Paramedic Service

Our Client Charter

 

1. No Fix - No Fee! We only charge for results.
2. We will help you to spend as little as possible.

3. What is spent must be good value for money.

4. Everything we do must be fit for purpose.

Your Local Computer
 Paramedic Service
10 Salcey Rise
Piddington
Northampton
NN7 2DP

t: 01604 870394
e: support@pc-firstaid.com


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Data Recovery Service [SER019]

Fixed Fee: 75.00

There's nothing worse that losing all your precious data after a hard disk failure! We've had clients literally in tears at the thought of losing all their photos, music, documents, spreadsheets, business or home accounts, and even emails.

The first rule is always to have a reliable, proven backup strategy: if you don't yet have one, see our Backup Strategies service now!!

Secondly, at the slightest suspicion that your computer's hard disk might be failing, turn it off at once! Some failures are progressive, and the more the disk is used, the more likely it is to fail without warning.

If the disk is not yet absolutely dead, we may be able to help. We'll treat the disk with kid gloves, and attempt several different methods to recover your data on to another hard disk. This can take a very long time to accomplish, but it has often worked. In some cases the disk has failed repeatedly during the recovery process, but after re-starting we've been able to recover all the client's data, albeit after several attempts.

If this has been successful, we'll then copy the recovered data on to a CD or one or more DVDs as required, and you'll then be able to copy the data to your new hard disk or computer.

Of course as with our first rule above, you'll owe us nothing if we fail, no matter how long we've spent trying.

However this does not apply if the problem stems from a corrupt RAID configuration, especially if this involves RAID 0. This type of set up normally applies to business desktop servers, so is unlikely to concern the majority of our clients. If this is your problem, we charge a minimum fixed fee of 50 for attempting a recovery, whatever the outcome, but the full 75 would apply only if we're successful.