Your Local Home PC Paramedic Service

Our Client Charter


1. No Fix - No Fee! We only charge for results.
2. We will help you to spend as little as possible.

3. What is spent must be good value for money.

4. Everything we do must be fit for purpose.

Your Local Computer
 Paramedic Service
10 Salcey Rise

t: 01604 870394

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In Brief....

Our purpose is to provide solutions to your PC-related problems or needs: simply, efficiently and effectively, and at a price that is both reasonable and cost-effective.

Firstly you'll get a free diagnosis and assessment of your problem, either by phone or on-site, and an estimate of what it's likely to cost. We will try to solve the problem in your own home, at a time convenient to you (including evenings and weekends if necessary), but for major tasks, it may be necessary to bring your computer to our workshop in Piddington.

Our basic rate is 50 per hour, but if a job is likely to take more than one hour, we'll turn it into a fixed-price project so that you'll know exactly what it's going to cost, even if it takes us longer to complete! And of course our work is strictly "no-fix-no-fee".

We provide a number of standard fixed-price services listed in the side panels and in the menus above. However since our professional computer experience goes back to 1971, we can probably tackle most problems or needs!

Our major services come with 12 months free support by telephone and email, as well as internet-based live remote assistance, for minor issues that really don't warrant a full call-out - see rule 2 in our Charter above!

And by the way, we also welcome enquiries from small businesses: in fact we are the "IT Department" for a number of businesses and self-employed people in our catchment area. Besides keeping their all-important computers in good order, it also includes helping them to set up and maintain professional accounting systems. We can also provide loan computers when required (at no charge of course).

Please do look at our Links section; this includes details about some of our other clients who can also provide local services. This is a free feature aimed at helping to support local small businesses.

Finally we're very proud that we're Trading Standards Approved, after in-depth vetting and references from some of our clients. Why not have a look at our Feedback page to see for yourself what our clients think of - Your Local Computer Paramedic Service.

Owned and operated by Robin & Joyce Beck